Cookie & Online Privacy Policy

At Lone Star National Bank, we value your privacy and strive to protect your personal information. This Cookie Policy explains how we use cookies and similar technologies to improve our products and services.

What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone, etc.) when you visit a website. They help us recognize your device and store some information about your preferences or past actions.

How We Use Cookies

We use cookies to understand how you interact with our website, to monitor usage patterns, and to improve and personalize our services. Specifically, we use cookies to:
  1. Improve Your Experience: Cookies help us remember your preferences, so you don’t have to input the same information every time you visit our site. They also enable us to personalize content based on your preferences and browsing history.
  2. Analyze and Improve Our Services: We use cookies to gather aggregate data about traffic and interaction on our website, which helps us identify trends, fix issues, and improve our services. This data is aggregated and anonymized, meaning it doesn’t identify you as an individual.
  3. Enhance Security: Some cookies help us detect malicious activity and ensure the security of your account.

Your Choices

You have the right to choose whether to accept cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. Please note that if you choose to decline cookies, you may not be able to fully experience the interactive features of our services.

Changes to Our Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website or through other communication channels.

Contact Us

If you have any questions about our use of cookies, please contact us by phone or by mail to:
  • Lone Star National Bank
  • P.O. Box 1127
  • Pharr, Texas 78577

Online Privacy Policy

Online Privacy Policy

Effective as of August 30, 2024

This Online Privacy Policy (“Policy”) is effective as of August 30, 2024, and applies to the online and mobile services offered by [Lone Star National Bank, Lone Star Bancshares-Texas, Lone Star Investments Sub-Nevada, Inc.] (“Bank,” “we,” “us,” or “our”).

  1. Introduction

This Policy describes how we collect, use, share, and protect personal information from or about our customers and visitors (“you”) when you use our online services, including our website, mobile applications, and any other online services that link to this Policy.

  1. Personal Information We Collect

We collect personal information from you and any devices you use when you use our online services. Personal information may include your name, address, phone number, email address, Social Security number, account information, biometric metadata, and other information that can be used to identify you.

  1. Use of Personal Information

We use your personal information to provide, maintain, and improve our services, to develop new services, and to protect you, us, and our users. We also use your personal information to personalize our services for you, such as by providing recommendations or personalized content, including more relevant advertising of our products and services.

  1. Sharing of Personal Information

We do not sell or otherwise disclose personal information about you except as described here or at the time of collection. We may share the personal information we collect with our affiliates, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  1. Security of Personal Information

The security of your personal information is our highest priority. We use physical, electronic, and procedural safeguards that comply with federal standards to protect your personal information from unauthorized access and use, to maintain data accuracy, and to ensure the correct use of information. We also require our third-party service providers to implement and maintain security measures to protect the confidentiality and security of the personal information you provide to us.

  1. Children’s Privacy

Our online services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

  1. Changes to this Policy

We may update this Policy from time to time. When we do, we will post the current version on this site, and we will revise the version date located at the top of this Policy.

  1. Contact Us

If you have any questions about this Policy or our privacy practices, please contact us at (800) 580-3022 Ext. 2440.

By using our online services, you acknowledge that you have read and understand this Policy and agree to its terms.

This Policy is governed by the laws of the State of Texas, without regard to its conflict of laws principles.